Website: www.itanitoursat.co.za

At Itani Tours & Transfers, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with South Africa’s Protection of Personal Information Act (POPIA).

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1. Information We Collect

We may collect and process the following personal data:

• Full name and contact details (email address, phone number)
• Booking details, tour preferences, and travel dates
• Payment information (processed securely via our payment partners)
• Communications you send to us (inquiries, feedback, etc.)
• Website usage data (IP address, browser type, visit duration)

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2. How We Use Your Information

We use your personal information to:

• Process bookings and tour reservations
• Communicate with you about services, quotes, or inquiries
• Personalize your experience and improve our services
• Send confirmations, invoices, and important updates
• Comply with legal and regulatory requirements

We will only use your information for the purpose it was collected and will never sell or rent your data.

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3. How We Protect Your Information

We use secure servers and industry-standard encryption to protect all personal data.
Access to personal information is restricted to authorized personnel only.
We continuously review our systems and processes to safeguard against unauthorized access, loss, or misuse.

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4. Cookies and Tracking

Our website uses cookies to enhance your browsing experience.
Cookies help us:

• Remember your preferences
• Understand how visitors use our site
• Improve page performance and usability

You can manage or disable cookies in your browser settings.

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5. Sharing of Information

We may share limited data with:

• Trusted partners (e.g., accommodation or transport providers)
• Payment processors (to complete transactions)
• Legal authorities if required by law

All third parties are required to maintain confidentiality and data protection standards in line with POPIA.

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6. Your Rights

You have the right to:

• Access, correct, or delete your personal information
• Withdraw consent for data use
• Lodge a complaint with the Information Regulator of South Africa if you believe your data has been misused

To exercise any of these rights, please contact us at info@itanitoursat.co.za.

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7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes described in this policy, or as required by law.

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8. Updates to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.

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9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

Itani Tours & Transfers
📍 1560 Orchards Street Ext 30, Riverside View, Fourways
📧 info@itanitoursat.co.za
📞 +27 (0)72 181 1805